Question 1

How much does a network assessment cost?

Accepted Answer

The initial network assessment is free for South Florida businesses — a senior engineer reviews your setup and gives clear recommendations with no obligation. Larger fixed-scope assessments and wireless site surveys are quoted up front before any work begins.

Question 2

What areas does Network Services Unified serve?

Accepted Answer

On-site service across Miami-Dade, Broward, and Palm Beach counties — including Miami, Fort Lauderdale, and West Palm Beach — with same-day emergency response available. Remote engineering support is available beyond South Florida.

Question 3

Do you replace our current IT company or IT person?

Accepted Answer

No. We work alongside your existing IT person or MSP as the senior network specialist for the problems beyond their scope — routing, firewalls, Wi-Fi engineering, circuits, and VoIP. Nobody needs to be replaced.

Question 4

Which firewall and Wi-Fi platforms do you work with?

Accepted Answer

Palo Alto and Fortinet next-generation firewalls, and Cisco, Meraki, Aruba, and Ubiquiti networking and wireless platforms, backed by vendor certifications and 15+ years of hands-on enterprise experience.

Question 5

Can you help us meet cyber-insurance requirements?

Accepted Answer

Yes. Insurers increasingly require firewalls, network segmentation, MFA on remote access, and documented networks. We implement those controls and produce the documentation, so you can answer the questionnaire accurately and keep coverage.

Question 6

How fast can you respond to a network outage?

Accepted Answer

Same-day emergency response is available across the tri-county South Florida area. Managed-service clients and retainer partners get defined priority response targets.

Question 7

Do you offer white-label services for MSPs and telecom carriers?

Accepted Answer

Yes. Carriers, ISPs, MSPs, and VoIP/SD-WAN providers use us for white-label field engineering in South Florida — circuit turn-ups, installs, surveys, and escalations delivered under your brand. We never market to partner customers.